Issue with Feedback Forms/Questionnaires - Friday, 1 November 2019

Posted over 4 years ago by Trainee BP

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Trainee BP Admin

Good afternoon all,


We wanted to make you aware that there is currently an issue relating to Feedback Forms and Questionnaires being sent from TalentLink.


Users who are sent a form to complete may receive an error message when submitting the form reading 'Error has occured'. 




Note that, although this error is being received by the end user, currently, submitted forms such as references and additional information forms are being received into the system.


The issue has been raised with Saba who are aware and are working on a resolution.


We will update you as soon as we know more.


We apologise for the inconvenience - if you have any questions regarding this, please get in touch.


Thanks,

WMJobs Team

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Senior BP posted over 4 years ago Admin

Good Afternoon everyone


I am pleased to share that Saba have deployed a fix to remedy this issue today.  We have carried out some initial testing and the completion of forms appears to work as expected.  We will monitor this over coming days


Regards

Dean

WMJobs Team

 

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T

Trainee BP posted over 4 years ago Admin

Good afternoon all,


We wanted to give you a further update on the issue currently being experiencing with all forms within TalentLink.


Saba have been testing a fix for this issue, which was initially scheduled for deployment today. 


After testing, Saba have had to complete more work for the fix, meaning that they have informed us that the fix is now scheduled for tomorrow (Thursday, 7 November) to ensure it is deployed correctly to avoid further issues.


We will confirm once this has been deployed.


If you have any queries regarding this, please get in touch with the team.


Kind regards,

Nicola

WMJobs Team



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T

Trainee BP posted over 4 years ago Admin

Good afternoon all,


We wanted to give you an update on the issues currently being experienced with forms within TalentLink;


Saba have been working on a fix which is scheduled for deployment within this week's patch release. This is currently scheduled for tomorrow (Wednesday, 6 November).


We will keep you updated on and developments.


Thank you for your continued patience.


Many thanks,

WMJobs Team



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