Firstly, check to see if your application process hasn’t been changed on a job level. This could be why the candidate pack for a role doesn’t reflect your default process.


Also, within your default application process, if the steps within your process haven’t been selected as ‘Required’, the candidate has the option whether to skip this step within the process, which could be a reason why a candidate pack wouldn’t include all the steps you expect it to.


Also, check to see if the elements of your application process have been checked within the configuration for your Candidate Pack;