Communication Templates

I can't find the communication template I've created
This could be for several reasons - if you are trying to search for a Communication Template within your Communication Template Management screen, it could ...
Tue, 6 Mar, 2018 at 2:20 PM
The formatting within my communication template isn’t appearing correctly
The formatting of text within a Communication Template can sometimes be a tricky one – the first thing we suggest is that if you are copying and pasting tex...
Tue, 6 Mar, 2018 at 2:21 PM
An email I’ve created is being sent from the incorrect sender
This is in relation to what you have set within the Template Content under ‘From’; If you have selected ‘Use email address of’, you can choose to s...
Tue, 6 Mar, 2018 at 2:23 PM
An email I’ve sent is not showing in the file for the candidate
In order for an email to be registered within the audit history for a candidate, you will need to ensure that within the Template Content, under ‘From’ that...
Tue, 6 Mar, 2018 at 2:31 PM
A communication template I’ve created is the wrong ‘Document Type’ – what do I do?
Unfortunately, there is no way to change the Document Type of a Communication Template once it’s been created. In this circumstance, you would need to c...
Tue, 6 Mar, 2018 at 2:31 PM
I want to add an image/logo to my communication template
It is possible to add images within a Communication Template – it is slightly different than adding an image onto a Form or using an image using Image Libra...
Tue, 6 Mar, 2018 at 2:30 PM
Communication Templates Training Guide
Please see attached our Communication Templates Training Guide which outlines; Before getting started... Creating a new Communication Template Editin...
Tue, 6 Mar, 2018 at 2:39 PM