RESOLVED - WMJobs Critical Incident - 09.01.24

Posted about 1 year ago by Trainee BP

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Trainee BP Admin

Good afternoon!


We have become aware of a global issue affecting Madgex customers, whereby some WMJobs pages aren't loading and are displaying a 502 Bad Gateway error. 


We believe this issue started occurring this afternoon and at present Madgex are actively working to resolve this issue.  


Should you have any queries, please raise a ticket via the Service Centre and a member of the team will be more than happy to support you further.


Additional updates/information will be provided via this announcement as soon as we are able.


Please accept our apologies for any inconvenience caused and we thank you in advance for your patience while we investigate.


Kind regards,

Lucy

Resourcing Team

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Trainee BP posted about 1 year ago Admin

Good morning, 


We have good news! Madgex confirmed the issue was fixed yesterday at 17:36 and all functionality is now working. 


We've checked the site this morning and can confirm functionality is working as it should. 


Thank you for your patience whilst this was being worked on. If you experience any issues, please let us know via the Service Centre.


Many thanks,

Lucy

Resourcing Team

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